About Us

Roadrunner Parts is a provider of auto-electrical and emergency lighting products. The flagship product is a high-quality, lightweight, flashing arrow board for traffic control, built to the Australian standard AS4192/2006. The company’s clients include government departments, local councils, blue-chip organisations (fleet customers), and small fleet customers.

Strong ethics and customer-service focus are hallmarks of the company, whereby we identify customer needs and provide quality solutions. We have a reputation for being able to find a solution when a solution is hard to find. We partner with our customers and develop long-term client relationships – an approach that is fostered with all staff.

The company’s philosophy is that good quality costs less in the long term. To this end, we provide only high-quality products with low service and maintenance requirements. We supply technical and product support by means of fast turnaround with the aim of getting the customer back at work as soon as possible.

Our goals include increased range of manufactured and imported products, accelerated business growth, and high product quality that is demonstrated in low product returns and low warranty claims.

Quality is at the forefront of our business dealings, and in support of our goals Roadrunner Parts is developing and implementing a quality management system that complies with the ANS/NZ ISO 9001:2008 standard.

 

Roadrunner’s management is committed to:

  • operating and continually improving our quality management system

  • identifying, meeting and exceeding the changing needs and expectations of our customers

  • providing an employment environment where continuous improvement is encouraged

  • training all staff to act in accordance with the requirements of our quality management system.

  • This quality policy is a live document, and is reviewed at regular management review meetings to maintain its suitability and effectiveness.

 

Ian J. Bateman
Managing Director   

 

Our Story
Roadrunner Parts is an Australian family owned business that has been operating since 1998.

In 1999 the business was moved into our first warehouse with 2 staff. We quickly grew into larger premises with 4 staff and in 2004 acquired Australian Arrow Boards. In 2006 we moved to Chipping Nortorn. Now, in 2012 we have moved to our current location in Prestons. The business continues to grow each year.

Roadrunner Parts is a team environment where we share a strong sense of fun. Members are encouraged to grow within themselves and the business. This simply results in a bank of dedicated people building a wealth of product knowledge, our sales people are generally experienced trades people with intimate knowledge of the products we recommend.

A commitment to quality needs to be backed by more than just words. We ensure that we only stock products that we have tested and believe to be of the highest quality. Our intention is to allow you, our customer, to purchase with confidence.

We are more than just a supplier, we are able to discuss with you the many different options of product available to suit specialist projects you are involved in and provide you with the optimum solution. We strongly believe that developing trusted long term relationships is the keystone to business growth.

These principles have enabled Roadrunner Parts to consistently build the business by customer referrals. We have a strong reputation as a company that will chase and supply the difficult, an attitude to not say no.